Sterling Carryall™ Canvas Tote

Shipping Summary

Sterling Hat Co offers fast and reliable shipping within the United States. Orders are processed within 1 to 2 business days and typically delivered within 4 to 6 business days after shipping. Most orders arrive within 5 to 8 business days from the date of purchase.

We provide free shipping on all U.S. orders with no minimum purchase required. Once your order ships, you will receive a confirmation email with tracking information so you can follow your delivery.

If you experience any issues with your order, including delays, damage, or missing items, please contact our support team and we will assist you promptly.

For assistance, contact Sterling Hat Co at info@sterlinghatco.com. Customer support is available Monday through Friday, 9 AM to 5 PM MST.

Return and Refund Summary

Sterling Hat Co accepts returns within 30 days of delivery. Items must be unused, unworn, and in original condition with original packaging. Proof of purchase is required.

To start a return, contact info@sterlinghatco.com with your order number and item details. Return shipping costs are the responsibility of the customer unless the item arrives damaged, defective, or incorrect.

If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with photos so we can provide a replacement or refund.

Once your return is received and approved, refunds are issued to the original payment method. Refunds are typically processed within 3 to 10 business days, depending on your financial institution.

Exchanges are available for eligible items within 30 days of delivery, subject to inventory availability.

For assistance, contact Sterling Hat Co at info@sterlinghatco.com . Customer support is available Monday through Friday, 9 AM to 5 PM MST.