Terms of Service

Last Updated: 3/20/2026

This website is operated by Sterling Hat Co. Throughout the site, the terms “we,” “us,” and “our” refer to Sterling Hat Co. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including additional policies referenced herein.

If you do not agree to all the Terms, you may not access the website or use any services.

1. Online Store Terms

By agreeing to these Terms, you represent that:

• You are at least the age of majority in your jurisdiction
• You will not use our products for any illegal or unauthorized purpose
• You will not violate any laws in your use of the Service

A breach of these Terms will result in immediate termination of services.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted over networks. Credit card information is always encrypted during transfer.

3. Accuracy, Completeness & Timeliness of Information

We are not responsible if information on this site is inaccurate, incomplete, or outdated. Material is provided for general information only and should not be relied upon as the sole basis for making decisions.

4. Products & Pricing

All descriptions and prices are subject to change at any time without notice.

We reserve the right to:

• Modify or discontinue products
• Limit sales by person, region, or jurisdiction
• Limit quantities per order

We do not guarantee that your expectations of products will be met.

5. Billing & Account Information

We reserve the right to refuse any order placed with us.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

6. Shipping & Delivery

Shipping and delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, or external circumstances.

Risk of loss passes to you upon delivery to the carrier.

7. Returns & Refunds

Returns and refunds are governed by our Return Policy.

We reserve the right to deny returns that do not comply with our policy.

8. Third-Party Services & Tools

We may provide access to third-party tools (including Shopify apps) which we neither monitor nor control.

Use of third-party services is at your own risk and subject to their respective terms.

9. Intellectual Property

All content on this site — including text, images, graphics, logos, and designs — is the property of Sterling Hat Co. or its licensors and is protected by copyright and trademark laws.

You may not reproduce, duplicate, copy, sell, or exploit any portion of the Service without express written permission.

10. Prohibited Uses

You are prohibited from using the site or its content:

• For unlawful purposes
• To violate intellectual property rights
• To transmit malware or malicious code
• To spam, phish, scrape, or crawl the site
• To interfere with security features

We reserve the right to terminate your use for violating prohibited uses.

11. Disclaimer of Warranties

The Service and all products are provided “as is” and “as available”, without warranties of any kind, either express or implied.

12. Limitation of Liability

To the fullest extent permitted by law, Sterling Hat Co. shall not be liable for any injury, loss, claim, or damages arising from your use of the Service or products.

13. Indemnification

You agree to indemnify and hold harmless Sterling Hat Co., Shopify, and our affiliates from any claim arising from your breach of these Terms or violation of any law.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Utah, United States.

15. Changes to Terms

We reserve the right to update or replace any part of these Terms at any time. Changes will be posted on this page.

Your continued use of the website constitutes acceptance of those changes.

16. Contact Information

Any Questions? We’re here to help. 

Email: info@sterlinghatco.com
Phone: (801) 306-4373
Business Address: 4374 N Summer View Dr, Lehi, UT 84048

Customer support hours: Monday–Friday, 9am–5pm (MST)
We typically respond within 24–48 business hours.

Website: sterlinghatco.com

Customer support is available via email. We aim to respond to all inquiries within 1–2 business days.