Terms of service
This website is operated by Sterling Hat Co. Throughout the site, the terms “we,” “us,” and “our” refer to Sterling Hat Co. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including additional policies referenced herein. If you do not agree to all the Terms, you may not access the website or use any services.
1. Online store terms: By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction, that you will not use our products for any illegal or unauthorized purpose, and that you will not violate any laws in your use of the Service. A breach of these Terms will result in immediate termination of services.
2. General conditions: We reserve the right to refuse service to anyone for any reason at any time. You understand that your content, excluding payment information, may be transferred unencrypted over networks. Credit card information is always encrypted during transfer.
3. Accuracy, completeness, and timeliness of information: We are not responsible if information on this site is inaccurate, incomplete, or outdated. Material is provided for general information only and should not be relied upon as the sole basis for making decisions.
4. Products and pricing: All descriptions and prices are subject to change at any time without notice. We reserve the right to modify or discontinue products, limit sales by person, region, or jurisdiction, and limit quantities per order. We do not guarantee that your expectations of products will be met.
5. Billing and account information: We reserve the right to refuse any order placed with us. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
6. Shipping and delivery: Shipping and delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, or external circumstances. Risk of loss passes to you upon delivery to the carrier.
7. Returns and refunds: Returns and refunds are governed by our Return Policy. We reserve the right to deny returns that do not comply with our policy.
8. Third-party services and tools: We may provide access to third-party tools, including Shopify apps, which we neither monitor nor control. Use of third-party services is at your own risk and subject to their respective terms.
9. Intellectual property: All content on this site, including text, images, graphics, logos, and designs, is the property of Sterling Hat Co. or its licensors and is protected by copyright and trademark laws. You may not reproduce, duplicate, copy, sell, or exploit any portion of the Service without express written permission.
10. Prohibited uses: You are prohibited from using the site or its content for unlawful purposes, to violate intellectual property rights, to transmit malware or malicious code, to spam, phish, scrape, or crawl the site, or to interfere with security features. We reserve the right to terminate your use for violating prohibited uses.
11. Disclaimer of warranties: The Service and all products are provided “as is” and “as available,” without warranties of any kind, either express or implied.
12. Limitation of liability: To the fullest extent permitted by law, Sterling Hat Co. shall not be liable for any injury, loss, claim, or damages arising from your use of the Service or products.
13. Indemnification: You agree to indemnify and hold harmless Sterling Hat Co., Shopify, and our affiliates from any claim arising from your breach of these Terms or violation of any law.
14. Governing law: These Terms shall be governed by and construed in accordance with the laws of Utah, United States.
15. Changes to terms: We reserve the right to update or replace any part of these Terms at any time. Changes will be posted on this page. Your continued use of the website constitutes acceptance of those changes.
16. Contact information: For questions, email info@sterlinghatco.com or call (801) 306-4373. Our business address is Sterling Hat Co., 4452 N La Ringhiera Dr., Lehi, UT 84048. Customer support hours are Monday–Friday, 9:00 AM–5:00 PM Mountain Time. We typically respond within 24–48 business hours.
