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Bag dimensions
Before you choose

Bag dimensions

Sterling Carryall™ Canvas Tote

The listed bag size is 15 × 16 inches. The description lists 20-inch handles. These are bag and handle dimensions, not hat sizing. Compare the listed dimensions with a bag you already use; capacity is not specified.

Based on the current product listing. If the fit or details are unclear, please ask before ordering.

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Sterling Hat Co.
Available

Sterling Carryall™ Canvas Tote

$13.54
Color Natural
Size 15" x 16"
Free U.S. shipping No minimum required
30 day returns No exchanges
Real support Questions answered by a real team

This 100% cotton bag comes in one size – 15" x 16"– perfect for everyday wear. While the canvas material will show off your designs in great colors, it's durable...

Need help choosing? Contact our team before you buy.
Size15" x 16"
Shipping

At Sterling Hat Co., we aim to provide a smooth, transparent, and reliable shipping experience from checkout to delivery.

Where we ship: We currently ship only within the United States. All orders qualify for free shipping, with no minimum purchase required.

Order processing: Our order cutoff is 5:00 PM Mountain Time, Monday–Friday. Orders placed before the cutoff enter processing that business day. Orders placed after the cutoff or on weekends enter processing the next business day. Please allow 1–2 business days for preparation and shipment.

Delivery estimates: Once shipped, orders typically arrive within 4–6 business days. Total estimated delivery time is 5–8 business days from purchase. These are estimates, not guaranteed arrival dates, and carrier delays may occur.

Delivery partners and tracking: Orders are shipped using UPS or FedEx. Once your order ships, you’ll receive an email containing your tracking number and a tracking link. You can also visit our Order Tracking Page.

Delivery support: For shipping delays, address changes, damaged items, or lost packages, contact info@sterlinghatco.com with your order number. If an item is missing from your delivery, please contact us within 48 hours and include relevant photos so we can investigate promptly.

Returns: We do not offer exchanges. For return eligibility and instructions, please review our Refund & Return Policy. To request assistance, visit Help with Orders & Returns. Submitting a request does not automatically approve a return. Please wait for approved return instructions before mailing an item.

Contact us: Email info@sterlinghatco.com or call (801) 306-4373. Customer support hours are Monday–Friday, 9:00 AM–5:00 PM Mountain Time. We typically respond within 24–48 business hours.

Business address: Sterling Hat Co., 4452 N La Ringhiera Dr., Lehi, UT 84048

Returns

At Sterling Hat Co., we want you to love your purchase. If something isn’t right, the following explains how to request a return and how refunds are processed.

Returns: We accept eligible returns within 30 days of delivery. Items must be unused, unworn, unwashed, and in their original condition, with original packaging when applicable. Proof of purchase, such as your order number or receipt, is required.

Non-returnable items: Gift cards, personalized or custom items, and items clearly marked “Final Sale” on the product page are not eligible for ordinary returns.

How to request a return: Visit Help with Orders & Returns and provide your order details, the items you wish to return, and any relevant photos. You may also include your reason for returning the item. Submitting a request does not automatically approve a return. Once reviewed and approved, we’ll provide return instructions. Please do not send items back before receiving those instructions. Unrequested returns may not be accepted.

Email assistance: If the form is unavailable or you cannot use it, email info@sterlinghatco.com and we’ll assist you. If you already have a return case or approved instructions, continue with that case rather than submitting a new request.

Return shipping: Customers are responsible for return shipping costs unless an item arrived damaged, defective, or incorrect. We recommend using a tracked shipping service and keeping your receipt. We are not responsible for ordinary returns lost in transit.

Damaged, defective, or incorrect items: Please inspect your order upon delivery and contact us promptly, preferably within 48 hours, if there is a problem. Include clear photos of the item and issue, damaged packaging if applicable, and the shipping label when relevant. We’ll review the details and arrange an appropriate replacement or refund, depending on availability. Please wait for instructions before returning a damaged or incorrect item.

Refunds: Once we receive your return, please allow 1–3 business days for inspection. We’ll notify you whether your refund is approved. Approved refunds are issued to the original payment method and generally take an additional 3–10 business days to appear, depending on your bank or card issuer. Original shipping charges, if any, are non-refundable unless the return is due to our error, including a damaged, defective, or incorrect item.

Exchanges: We do not offer direct exchanges. If you would like a different item, request an eligible return of your original item and place a separate new order.

Late or missing refunds: If an approved refund has not appeared within the expected processing period, check your account and contact your bank or card issuer. If you still need assistance, email info@sterlinghatco.com.

Contact us: Email info@sterlinghatco.com or call (801) 306-4373. Customer support hours are Monday–Friday, 9:00 AM–5:00 PM Mountain Time. We typically respond within 24–48 business hours.

Business address: Sterling Hat Co., 4452 N La Ringhiera Dr., Lehi, UT 84048. Please obtain approved return instructions before mailing merchandise to this address.

Product story

Product details

This 100% cotton bag comes in one size – 15" x 16"– perfect for everyday wear. While the canvas material will show off your designs in great colors, it's durable and will last for years. The bag features 20" handles (made from the same canvas), making it easy to carry even with a week's worth of shopping.

.: 100% cotton canvas
.: Heavy fabric (12 oz/yd² (406.9 g/m²))
.: Sewn-in label
.: Available in natural and black colors

Sterling Carryall™ Canvas Tote $13.54
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